Neighborhood Legal Services of Los Angeles sued LogistiCare, which provides transportation for Medi-Cal patients.
Los Angeles Times (LA Times)
June 22, 2017
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Organizations mentioned/involved: Neighborhood Legal Services of Los Angeles County (NLSLA)
Neighborhood Legal Services of Los Angeles County has a filed a lawsuit on behalf of several Los Angeles Medi-Cal patients against LogistiCare, a non-emergency medical transportation company that operates nationally. The lawsuit alleges that “patients missed dialysis treatments, suffered injuries when their wheelchairs or scooters weren’t secured in vans and endured yelling and insults by drivers paid to take them to medical appointments.” Medi-Cal patients in Los Angeles rely on LogistiCare to take them to their healthcare appointments in a reasonably timely manner. Without consistent and reliable access to safe and professional medical transportation services, many indigent patients could become sicker or even die.
“If you miss your appointments, you die. That machine becomes a part of you,” Rose Ratcliff, a 59 year old dialysis patient, said in an interview. Without organizations like NLSLA, this type of carelessness would go unchecked in companies that exclusively serve the most vulnerable citizens.Disability Rights, Health Care